Email info@handlewallet.com and a person will read it. We answer within two business days, usually sooner. There is no phone queue and no ticket portal.
If you cannot get into your account, write from the email address on the account where you can, and say which handle or wallet page it belongs to. We will never ask you for your password, your recovery kit, or any part of it. Nobody at HandleWallet can read your vault or reset it for you; that is a property of how the encryption works, not a support policy.
Every email we send to a subscriber carries an unsubscribe link, and your mail app's own unsubscribe button works too. Both take effect immediately and need no login. If something reached you anyway, forward it to info@handlewallet.com and we will suppress the address across every list we hold.
Access, correction, and deletion requests go to the same address. You can also export everything or delete your account yourself from your settings page, without asking us. What we hold and what we cannot read is set out in the privacy policy.
Send vulnerability reports to info@handlewallet.com with enough detail to reproduce the issue. We will confirm receipt, keep you updated while we fix it, and credit you if you want the credit.